All posts tagged: Leadership is an Art

Storytelling

It’s hard to remember not to rely on your memory

In a recent email exchange with some colleagues, I made the mistake of relying on my memory for a budget number instead of first checking our documents.  When the mistake was corrected by another on the email trail, I made the excuse that I was working from memory, and added that I should remember not to rely on my memory.  A colleague with a very dry wit responded with the quip, “It’s hard to remember not to rely on your memory.” He had me there. I’ve written in the past that, “Memory is a poet, not a historian.”  When you need things like budget numbers, we call upon the historian part of the brain, to make sure the figures are correct. But in many instances memory—and especially the poetry of memory—is crucial.  Max DePree writes of the times when memory and storytelling come together in powerful ways.  He does so to differentiate between what he calls scientific management and tribal leadership.  “Every family, every college, every corporation, every institution needs tribal storytellers.  The penalty for …

Intimacy

I’ve mentioned before how much I have learned from the book Leadership is an Art by Max DePree.  Events in my life are leading me back to reference this work. I want to share some thoughts from this book, beginning with DePree’s writings on intimacy and work.  The former CEO and Chairman of Herman Miller, Inc. begins his chapter on the subject by saying,  “Intimacy is at the heart of competence.  It has to do with understanding, with believing, and with practice.  It has to do with the relationship to one’s work…intimacy with one’s work leads to solid competence.” Intimacy—in DePree’s view—is the “experience of ownership.” One arrives at intimacy with one’s work out of “difficulty or questions or exasperation, or even survival.” And this intimacy “affects our accountability and results in personal authenticity in the work process. A key component of intimacy is passion.” Working through difficult situations to reach a sense of ownership of one’s work—and life—is something to which we can all relate. “Superficiality in a special way is an enemy of …

Each of Us is Needed

In his wonderful 1987 book Leadership is an Art, retired Herman Miller CEO Max DePree tells a story about diversity.  He notes that one of the key people in the 1920 furniture business founded by his father was the millwright, who oversaw the steam engine that powered the enterprise.  One day the millwright died. DePree’s father went to visit the family, and after some awkward conversation the widow asked if it would be all right if she read aloud some poetry. DePree continues with his story. “Naturally, he agreed.  She went into another room, came back with a bound book, and for many minutes read selected pieces of beautiful poetry.  When she finished, my father commented on how beautiful the poetry was and asked who wrote it.  She replied that her husband, the millwright, was the poet.  It is now sixty years since the millwright died, and my father and many of us at Herman Miller continue to wonder:  Was he a poet who did millwright’s work, or was he a millwright who wrote poetry?” …