Work With Your Door Open

At a recent staff retreat, I urged everyone to “work with their door open.”

It may have seemed like a strange request since we don’t have offices with doors in our headquarters at the National Trust, and many of our historic sites and field offices also utilize open plan design.  But whatever the personal office situation of those in the room, I was making the request in a more figurative sense.

In an observation that isn’t original but aligns with my own, I have noticed that people who have the door to their office closed throughout the day may get more work done today and tomorrow, and may be more productive than most in the short term. However, several years later somehow they don’t quite know what problems are worth working on. All the hard work they do can be tangential in importance.

On the other hand, those who work with the door open get all kinds of interruptions.  But they also occasionally get clues as to what is really going on in the world and what might be important.  In my mind, those interruptions are more than worth the short-term drop in productivity.

Being open, being collaborative, being curious: those are the ways we learn.  In our minds, in our personal interactions, and in our focus on others, we can work “with our doors open” and accomplish so much more together.

Have a good week.

More to come…


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