All posts tagged: Collaboration

Collaboration Moves at the Speed of Trust

Earlier this month I attended a conference where speaker after speaker inspired the attendees while addressing some of the key issues of our time.  My notebook was filled with thoughts and information.  However, one note—a  Chris Thompson quote—stood out for me above all the rest. “Collaboration moves at the speed of trust.”  This simple assertion has been playing around in my mind ever since.  When I came to the National Trust more than two decades ago, I recall sitting in a meeting where I asked a colleague why she was not engaging others in the organization on a particular project.  Her response was, “I don’t trust them to do the job to the standard I want.”  It struck me as a telling remark on a number of levels, but this long-ago exchange was one of the first thoughts that came into my mind when I heard Chris Thompson’s quote. This colleague—a wonderful person who now runs a successful one-person consulting firm—was upfront in admitting her lack of trust.  And that lack of trust meant that …

Work With Your Door Open

At a recent staff retreat, I urged everyone to “work with their door open.” It may have seemed like a strange request since we don’t have offices with doors in our headquarters at the National Trust, and many of our historic sites and field offices also utilize open plan design.  But whatever the personal office situation of those in the room, I was making the request in a more figurative sense. In an observation that isn’t original but aligns with my own, I have noticed that people who have the door to their office closed throughout the day may get more work done today and tomorrow, and may be more productive than most in the short term. However, several years later somehow they don’t quite know what problems are worth working on. All the hard work they do can be tangential in importance. On the other hand, those who work with the door open get all kinds of interruptions.  But they also occasionally get clues as to what is really going on in the world …